Agile delivery
Scrum and Kanban practices, backlog management, sprint facilitation and delivery visibility that help teams organise complex work.
COLLEEN THOMAS / AGILE & TECHNICAL DELIVERY
Complex work.
Clear direction.
Meaningful delivery.
I help software teams navigate competing priorities, connect business goals with technical execution, and build the structure to move forward.
Explore my work ↓CAPE TOWN, SOUTH AFRICACOACHING · DELIVERY · PRODUCT
01 / THE PERSON BEHIND DIGIBERRY
Structure for the work.
Space for the people.
I’m Colleen—a Scrum Coach, Technical Project Manager and Agile Delivery Consultant.
My experience spans fintech, compliance and enterprise software. I work across teams and stakeholders to bring clarity to priorities, support collaboration and connect day-to-day delivery with the outcome that matters.
Through DigiBerry, I bring together hands-on delivery leadership, Agile coaching and technical coordination. My approach starts with understanding the business, the people and the systems they depend on.
Connect on LinkedIn ↗WHERE I CAN HELP
Technical coordination
Requirements, technical breakdowns and stakeholder alignment across software delivery, integrations and evolving platforms.
Coaching & change
Practical coaching, structured learning and process improvement that build confidence and stronger collaboration.
02 / SELECTED EXPERIENCE
Delivery in context.
A selection of engagements from my professional experience.
01 / COACHING
From Scrum theory
to team practice.
Coached early-career developers in Agile Scrum and prepared them for software development teams through practical delivery experience. The UptimeCrew contract ran concurrently with my Smoothstack engagement supporting the Intuit client programme.
Explore the engagement +
My role
Scrum Coach and AI-Native Capstone Trainer, supporting learning, team collaboration and delivery practices.
The work
Delivered structured training covering Agile, Scrum and the SDLC, including an August 2026 cohort workshop; facilitated planning, daily coordination, reviews and retrospectives; and coached teams in Jira and backlog management.
Delivery experience
Guided teams through four full sprint iterations in simulated real-world delivery environments, with continuous feedback on progress and collaboration.
02 / FINTECH
Coordinating delivery
across payment systems.
Software Development Project Manager and Scrum Master for work on the TravelEx Mastercard multi-currency payment platform.
Explore the engagement +
The work
Managed delivery of a multi-currency booking feature enabling users to lock in exchange rates for future international use.
Technical context
Worked across a payment ecosystem integrating Mastercard, Postilion and multiple financial processing layers.
My contribution
Delivery management and Agile transformation support within a complex financial technology environment.
03 / TEAM DELIVERY
Building a team.
Keeping a platform moving.
Scrum Master and Senior Development Project Manager, supporting a new Cape Town software development function for a global gaming platform.
Explore the engagement +
The challenge
Support operational stability alongside product modernisation and the development of a new Agile team.
The work
Established and scaled the team, managed bugs and system issues in live operations, and gathered requirements across stakeholders and product owners.
Focus
Balanced day-to-day platform needs with identifying gaps in an existing back-office platform.
03 / HOW I WORK
Make the work visible.
Make the next step clear.
Understand
Start with business goals, technical context, team capacity and the constraints shaping delivery.
Align
Clarify requirements, priorities and responsibilities so stakeholders and teams share a direction.
Deliver
Support execution with useful ceremonies, clear backlogs and practical communication.
Improve
Use feedback and retrospectives to adapt the process and strengthen how the team works.
04 / EXPERIENCE & TOOLKIT
Business context.
Technical fluency.
From Agile transformation to product requirements, my work connects people, processes and systems.
Download my résumé ↓FEB–OCT 2026 · SMOOTHSTACK · CONTRACT
Scrum Coach – AI-Native Software Engineering Capstone
Hired by Smoothstack to support Capstone delivery, backlog readiness, facilitator coaching and visibility of risks and dependencies. Concurrent with the UptimeCrew contract.
FEB–OCT 2026 · UPTIMECREW · CONTRACT
Scrum Coach and AI-Native Capstone Trainer
Agile and SDLC training, practical Scrum coaching and workplace readiness within the Intuit client programme.
2022–PRESENT · AS LISTED IN MY CV
Independent Agile & Technical Delivery Consultant
Software delivery, product collaboration, workflow automation and digital platforms.
2017–2018 · SYNTELL
PMO Project Manager & Account Manager
Utility metering and billing systems, stakeholder relationships and issue resolution.
2015–2017 · REDPANDA SOFTWARE
Scrum Master · Project Manager · BA · Product Owner
Agile pilot-team participation and delivery across multiple client engagements.
Jira / Confluence / Miro / Figma / GitHub / WordPress / Zapier
LET’S CONNECT
What are you
working towards?
For delivery support, Agile coaching or a conversation about your team.
Colleen.p.thomas@outlook.com ↗